📢 Important Notice: Ongoing Mail Disruption Due to Canada Post Labor Dispute
Dear Bow River Gas Co-op Members,
We want to inform you about the ongoing labor dispute between the Canadian Union of Postal Workers (CUPW) and Canada Post. This strike has been occurring for some time and is currently impacting the timely delivery of mailed monthly Bow River Gas utility bills.
🔍 What You Need to Know
Due to the mail disruption, it is the responsibility of each member to ensure that their Bow River Gas bill payments are received by the due date. To help you navigate this challenge, we recommend the following steps:
- 💻 Set Up Online Bill Payments
- Our utility services offer online payment options. Enrolling in automatic payments can help you avoid missing due dates.
- 🔄 Use Automatic Payment Options
- If available, set up automatic deductions from your bank account or credit card to ensure timely payments without manual intervention.
- 🔒 Set Up a Pre-Authorized Debit (PAD) Agreement
- Bow River Gas Co-op members can set up a Pre-Authorized Debit Agreement. This agreement allows your bills to be automatically deducted from your bank account on the due date, ensuring your payments are made on time without any manual effort.
- 📧 Utilize Our E-Billing Services
- Bow River Gas Co-op members can take advantage of our E-Billing Service. E-billing allows you to receive and pay your Bow River Gas bills electronically, reducing reliance on traditional mail and ensuring you receive your bills promptly.
- 📄 Access Detailed Billing Information
- For more comprehensive information about your billing options and to manage your account, please visit our Billing Information page. This resource provides step-by-step guides, FAQs, and additional support to help you handle your bills effectively during this disruption.
📌 Benefits of E-Billing and PAD:
- Immediate Access: Receive your Bow River Gas bills instantly via email.
- Convenience: Pay your bills online or through automatic deductions at your convenience.
- Environmentally Friendly: Reduce paper usage by switching to digital statements.
- Secure: Your billing information is protected with advanced security measures.
- Reliability: Ensure timely payments without the risk of missing due dates due to mail delays.
🛡️ Stay Informed and Prepared
We are actively monitoring the situation and will provide updates as more information becomes available. Your financial well-being is important to us, and we want to ensure that you continue to receive essential services without interruption.
❓ Need Assistance?
If you have any questions or require further assistance, please do not hesitate to contact our office at 403-654-2233. Our team is here to support you during this time.
Best regards,
The Bow River Gas Co-op Team
